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FEATURE · ONLINE BOOKINGSYDNEY · --:--:--

Online booking software for mechanics.

Online booking software for Australian workshops. Customers self-serve a booking request on your website at midnight. The widget shows booking availability in calendar mode. Your team confirms each request.

  • BAY-AWARE

    In calendar mode, the booking widget shows available booking slots.

  • 24/7

    Customers request a booking while you're asleep. Your team can turn on SMS confirmation.

  • YOU CONFIRM

    Each booking arrives as a request your team confirms before it is locked in.

CAPABILITY · 01

A widget that fits your site.

Embed a booking iframe on your existing website (WordPress, Wix, Squarespace, custom HTML). The styling inherits your colours; the form fields are configurable per service type. Choose exactly which services are bookable online — offer logbook and brakes, say, and keep the complex jobs off the public form.

CAPABILITY · 02

Bay-aware capacity.

In calendar mode, the widget reads your live diary and your bay capacity. If all three of your bays are booked Tuesday, the customer only sees Wednesday onwards — no phone-call triage to find out you can't actually fit them in.

A PitlaneHQ bookings diary showing this week's appointments across bays for a demo workshop
Actual PitlaneHQ bookings diary — demo workshop data, not a real customer's.
CAPABILITY · 03

Bookings that don't become problems.

Booking creates a request with the customer + vehicle details and notifies reception, who confirm it into the diary. SMS reminders default to 24 hours before the booking.

FAQ

Common questions.


Can I take a deposit at booking?
No. The public booking form does not collect a deposit. Confirm the booking and invoice on completion.
What if the customer's vehicle isn't in the system?
They enter the rego and vehicle details at booking, and a new vehicle record is created when your team confirms the booking into a job.

See your widget on a real site.

We'll embed a sample booking widget on a staging copy of your existing site.