Workshop software API and integrations.

PitlaneHQ is built to connect. The lead-capture endpoint, finalised invoice pushes to Xero and QuickBooks, and CSV export ship on every plan — no enterprise tier. With the export permission, you can export your records (customers, vehicles, jobs, invoices, suppliers and stock) as CSV. Jobs and invoices also require workshop-wide access, including archived sites. The Leads inbox, pipeline and ROAS reporting come with the Marketing add-on. Signed webhooks for lead and enquiry events and Zapier automation are available on request — contact us to enable them for your workshop. Lead and consent API endpoints require API access to be enabled; if you’re scoping a deeper integration, talk to us and we’ll tell you exactly what’s possible today.

Catch every lead, wherever it comes from.

Your website forms, Google ads, Facebook ads, your booking widget, the contact form on your franchise group page — every enquiry lands in the same inbox with the source, the campaign, and the device that brought it in.

• —Squarespace / Wix / WordPress contact forms
• —Meta lead ads + Google ad clicks (UTMs preserved)
• —A QR code on the workshop wall
• —A custom signup page your designer built

Keep your accountant in sync without lifting a finger.

Finalised invoices can push to Xero or QuickBooks Online once connected; imported invoices are excluded, and pushes pause while records are being linked or the accounting connection is changing. With the export permission, you can export your records (customers, vehicles, jobs, invoices, suppliers and stock) as CSV. Jobs and invoices also require workshop-wide access, including archived sites.

• —Xero — push eligible finalised invoices to your account
• —QuickBooks Online — push eligible finalised invoices to your account
• —With the export permission: CSV export of customers, vehicles, jobs, invoices, suppliers and stock

Get a ping the moment a lead or enquiry lands.

Subscribe to the events we publish today — a new lead, a new website-chat enquiry, a new message, a closed conversation — and route them where your team already lives. Delivery is signed Stripe-style (HMAC) so you can verify it came from us. More event types are on the roadmap.

• —New lead → POST to your CRM or ops tooling
• —New website-chat enquiry → ping the workshop chat
• —New message on a conversation → notify reception
• —Verify every payload with the signing secret we issue

Own your data. See the numbers that matter.

With the export permission, you can export your records (customers, vehicles, jobs, invoices, suppliers and stock) as CSV. Jobs and invoices also require workshop-wide access, including archived sites. The Analytics module gives you revenue, gross profit, technician utilisation, and lead conversion in-app. Use the available report exports for external analysis.

• —With the export permission: CSV export of customers, vehicles, jobs, invoices, suppliers and stock
• —In-app Analytics: revenue, GP%, utilisation, lead conversion
• —Available report exports for external analysis
• —Drop a CSV into the spreadsheet your accountant already uses

Automate with Zapier — no code required.

Zapier on request, for new leads and enquiries. Contact us to enable these triggers for your workshop.

• —New lead → Mailchimp tag + welcome email sequence
• —New lead → add a row to a Google Sheet
• —New website-chat enquiry → Slack the team
• —New enquiry → create a task in your project tool

Multi-site? Roll everything up.

Each location runs on its own site with its own data — and the Multi-Site module rolls group reporting up for the owner or GM. Per-site lead webhooks and central marketing attribution let franchise groups and chains see the whole network without forcing a single workflow on the floor.

• —Group-wide reporting across every site in one view
• —Per-site lead webhooks feeding a central CRM
• —Central marketing attribution across locations
• —Workshop CSV exports with the export permission; jobs and invoices need workshop-wide access, including archived sites